Transfers, Delivery and Shipping
- How is my order shipped? What carrier do you use?
- Can I ship to Mexico?
- Can I buy metals in one vault location and ship them to another?
- Limitations on Shipping Addresses: No Deliveries to PO Boxes, UPS/FedEx, or Non-Physical Locations
- Can I take delivery at an address other than the address of record?
- Can I have my stored products shipped internationally?
Deposits, Withdrawals, and Settlement
- Deposting and Withdrawing Funds from your HAA Account
- What is the difference between effective, available to trade and available to withdraw in my balance?
- What methods can I use to withdraw funds from my account?
- Why do I have to pre-fund my account? Can I just give you a credit card when I buy?
- What methods are available for funding/deposit into my HAA account?
- Can I fund my account by sending in metals I already own?