Transfers, Delivery and Shipping
- Can I buy metals in one vault location and ship them to another?
- Can I take delivery at a P.O. box?
- Can I take delivery at an address other than the address of record?
- Can I have my stored products shipped internationally?
- How long does it take for a new order to be delivered?
- Can I buy metals in one region and ship them to another?
Deposits, Withdrawals, and Settlement
- What is the difference between effective, available to trade and available to withdraw in my balance?
- What methods can I use to withdraw funds from my account?
- Why do I have to pre-fund my account? Can I just give you a credit card when I buy?
- What methods are available for funding/deposit into my HAA account?
- Can I fund my account by sending in metals I already own?